Professional Services

We provide services to those affected by conflict. Our services include mediation services and conflict coaching, usually working with individuals and groups. We also provide expert advisory services, usually working with governments and organisations.


Statistics from CEDR indicate that 72% of mediations settle on the day of the mediation and a further 21% settle shortly afterwards.

Mediation provides a structured framework to work through disputes constructively and reach a settlement agreement. Disputes may be long standing and emotions running high. Pip talks through the issues with each party to understand their perspectives. She works collaboratively to identify where there may be areas of agreement and where the sticking points are, so that those can be addressed and resolved. Pip is pragmatic and creative; she takes a problem-solving approach to reach an agreed conclusion. After a career in conflict hotspots and is unfazed by challenging dynamics, including power imbalances, high emotion and combative approaches. She is resilient and remains focused on the objective of the achieving a positive result for all parties.

We offer both online and face-to-face mediation, circumstances permitting. Online mediation has expanded significantly since the start of the COVID-19 pandemic and is likely to remain an option for mediations in the long term. For many people involved in a conflict, using online mediation may be preferable – you can engage in mediation in the comfort and safety of your own home. It also allows your mediation to take place, rather than waiting for and indeterminate period while restrictions are lifted.

Conflict Coaching

Conflict coaching is a tailored service to help people to effectively engage in and manage conflict they are involved in.  It is a one-to-one voluntary and confidential process that combines mediation and coaching principles.  Conflict coaching can be a starting point for effective and productive discussions about issues of dispute.  It is particularly helpful in conflicts where emotions are running high and/or where only one party would like to participate.

Thematic Advice

Tailored and well-timed advice that addresses thorny challenges in policy and programming can help teams unlock issues and make progress more effectively. Philippa has developed expertise in several aspects of the security sector in conflict environments. Areas of expertise covered include counter violent extremism, counter terrorism, security sector reform, stabilisation and programme design and delivery. International experience includes Afghanistan, Pakistan, Somalia and Lebanon.

Programme Advice

Pip has considerable experience leading and delivering programmes in conflict affected countries. A MSP and PRINCE II practitioner, she has developed an instinctive sense of where programmes need to be strengthened to deliver better results. Advice can cover all aspects of programme design, delivery and M&E, as needed.


An experienced facilitator, Pip provides a constructive and productive framework for organisations and teams to develop their thinking on issues of policy and programme. She is pragmatic and highly skilled at ‘reading the room’ to sense when to challenge and when to coach/support.

Pricing Plans

Expert Advisory

Fees are agreed on a case by case basis. We provide services at reduced rates for charities and civil society organisations.


£ 800 /party
  • Draft mediation agreement and a final copy for signature
  • Pre-mediation contact and reading
  • Mediation (up to 8 hours)
  • Telephone follow-up with each party in the event that the mediation does not lead to a full settlement
  • Any additional time needed is agreed with both parties in advance. This could cover:
  • Further reading and preparation
  • Additional hours at the mediation
  • Additional follow-up mediation meetings
  • Exceptional travel time (e.g. outside the UK)
  • Expenses are split equally between the parties:
  • Travel, accommodation and food/refreshments
  • Venue hire, if needed

Conflict Coaching

Conflict coaching fees are agreed on a case by case basis, taking into account the circumstances of each client. We offer a complimentary initial meeting to discuss the challenges and, on this basis, will provide a quote. This could include a facilitated discussion, or a series of one-to-one meetings with individuals involved.

Get in touch

Get in touch

If you would like to discuss your requirements, I would be very happy to arrange a complimentary, no-commitment call to understand your situation and review the options.