Blogs and Articles

Uncomfortable conversations: Love them or hate them?

How do you introduce yourself? Career changers and evolving professional identities

How do you introduce yourself? Career changers and evolving professional identities

What do you do? The first time I introduced myself as a mediator wasn’t at in a business setting, or a networking event.  It was to my new dentist.  He asked me what I do for work.  I paused, before replying “I’m a mediator and conflict coach”.  This was the first time that I had said described myself by […]

10 Insights into Mediation Mentoring

10 Insights into Mediation Mentoring

“If you cannot see where you are going, ask someone who has been there before” J. Loren Norris A common challenge faced by many newly qualified mediators is how to make the transition from training to working as a mediator. Discussions in mediation circles often focus on mentoring as one way to address this. Acknowledging […]

Neighbour Disputes: When Your Home is Anything but a Sanctuary

Neighbour Disputes: When Your Home is Anything but a Sanctuary

Have you been experiencing issues with your neighbours?  With so much time spent at home, it’s not unusual to find that issues are becoming more challenging.   6 Top Areas of Dispute The Times recently covered Britain’s top six areas of disputes (according to a survey of six law firms: Fences and boundaries Noise/nuisance Pets Shared driveways […]

“I get so emotional, baby”: Working with emotion in conflict

“I get so emotional, baby”: Working with emotion in conflict

Emotional response to conflict Lots of us have an emotional reaction to being in conflict.  The heart starts to race, breathing shallows and blood rushes to the head.  For some, the red mist descends, and they are in fight mode. This is often seen as a negative and they are told not to be ‘so emotional’.  There’s a […]

Expanding Your Conflict Style to Manage Conflict Better (& Reduce Stress)

Expanding Your Conflict Style to Manage Conflict Better (& Reduce Stress)

How do you react when you feel yourself to be in a conflict?  Do you find your competitive nature is triggered?  Or do you want to avoid the whole thing until it blows over? We all react differently to conflicts – and sometimes our reactions differ depending on the conflict.  Often, however, we have a natural style that […]

3 Conflict Insights: from war-zones to mediation

3 Conflict Insights: from war-zones to mediation

Working in Helmand or Mogadishu looks very different to working in London or Hove, where I’m now based. But conflicts often have much in common. Here are three insights from my time working in international conflict environments that are relevant to mediation, and more broadly. Conflict and crisis can be useful. This needs a nuance […]