Blogs and Articles

Why We Need Conflict in the Workplace, Handled Well – and 3 Tips for Constructive Disagreements

The Art of Disagreement: How to disagree at work without harming relationships

The Art of Disagreement: How to disagree at work without harming relationships

We can’t always agree. And how we disagree makes all the difference to our working relationships. I disagreed with a friend on an issue recently. We had differing perspectives, both valid. It really felt uncomfortable because it was hard to agree to disagree with them – it felt as though they needed me to accept […]

Uncomfortable conversations: Love them or hate them?

Uncomfortable conversations: Love them or hate them?

Who relishes a conversation that feels uncomfortable?  Alesha Dixon commented in an interview earlier this year – “I love an uncomfortable conversation. I really do. Because I’m not afraid to learn and to be wrong.”  Her comment has really stayed with me. It’s unusual to hear someone talking about difficult discussions in such a positive way. How […]

How do you introduce yourself? Career changers and evolving professional identities

How do you introduce yourself? Career changers and evolving professional identities

What do you do? The first time I introduced myself as a mediator wasn’t at in a business setting, or a networking event.  It was to my new dentist.  He asked me what I do for work.  I paused, before replying “I’m a mediator and conflict coach”.  This was the first time that I had said described myself by […]

10 Insights into Mediation Mentoring

10 Insights into Mediation Mentoring

“If you cannot see where you are going, ask someone who has been there before” J. Loren Norris A common challenge faced by many newly qualified mediators is how to make the transition from training to working as a mediator. Discussions in mediation circles often focus on mentoring as one way to address this. Acknowledging […]

Neighbour Disputes: When Your Home is Anything but a Sanctuary

Neighbour Disputes: When Your Home is Anything but a Sanctuary

Have you been experiencing issues with your neighbours?  With so much time spent at home, it’s not unusual to find that issues are becoming more challenging.   6 Top Areas of Dispute The Times recently covered Britain’s top six areas of disputes (according to a survey of six law firms: Fences and boundaries Noise/nuisance Pets Shared driveways […]

“I get so emotional, baby”: Working with emotion in conflict

“I get so emotional, baby”: Working with emotion in conflict

Emotional response to conflict Lots of us have an emotional reaction to being in conflict.  The heart starts to race, breathing shallows and blood rushes to the head.  For some, the red mist descends, and they are in fight mode. This is often seen as a negative and they are told not to be ‘so emotional’.  There’s a […]