Conflict is expensive. Taking a proactive approach to conflict and dispute resolution can save you money directly (eg saved legal fees) and indirectly (eg through your team’s productivity).
Conflict also takes time and management effort. Acas estimate formal dispute procedures cost an average of £1000 in management time.
And it can cause stress, which could lose your business good staff. Creating an environment that allows differences of opinion to be aired in a constructive team allows you to make the most of your team’s expertise. Giving people the opportunity to work through what is causing concern can reduce stress. We will provide a safe, secure environment that allows people to communicate freely. We focus those involved on the issues and needs of each person in the dispute.
Staff shortages mean that it is increasingly important to ensure that your business is well-placed to appeal to the people you need in your organisation. Having the organisational culture and structure in place to manage conflicts better as they arise and resolve them before they escalate can be a one of the factors that staff take into account when choosing their next job. By making this a positive part of your working culture, you can attract and retain the brightest and the best staff.
The bottom line is that getting issues resolved early can save you time, money and stress.